Apps / Chrono Coil / Support

How can we help?

Answers to common questions about Chrono Coil, plus a direct line to the developer.

Email support

Questions, bugs, or feedback? We aim to respond within 2–3 business days.

mouhli.yassine@icloud.com

Frequently asked questions

How do rewind and echoes work?

When you tap REWIND, time rewinds to the start of the loop and your past self replays every move you made as a glowing echo. Echoes can hold doors open, stand on pressure plates and block laser beams for you. If you ever touch your own echo, the run ends.

What is the daily puzzle?

Every day there is one new shared puzzle. Solve it to build a streak. If you miss a day, you can repair the streak, and you can share your result like a score. See the title screen for today's puzzle.

How do hints work?

You get one free hint per day. Extra hints are an optional rewarded ad that you choose to watch. A hint that would undo moves asks you to confirm first.

How do I turn the daily reminder on or off?

The App may offer a reminder for the daily puzzle. You can change notifications at any time in your device's system settings, or re-enable them from the App.

How is my progress saved?

Your levels, stars, daily results, streak repairs, best scores, skin and settings are stored locally on your device. Because the game has no account system, progress is per device — deleting or reinstalling the app will reset it, and it may be included in your phone's own iCloud or Google backup.

Where is the privacy choices link?

Where consent applies, a PRIVACY link appears on the title screen so you can change your ads and analytics choice at any time. See our Privacy Policy for details.

The game is slow, crashing, or stuck. What can I do?

First, make sure you're on the latest version and restart the app. If the problem continues, email us the details below and include your device model and operating system version so we can help.

I have a suggestion or found a bug.

We'd love to hear it. Email us at the address above — feedback directly shapes future updates.